PalDock is an ecosystem, not a single affiliate program. Everybody in it, partners, advertisers, and networks, has one PalDock account, and that account connects to as many workspaces as they work with.
When somebody registers, the account is created first and immediately connected to the workspace they registered through. Joining a second workspace later does not create a second account.
What belongs to the account
This data follows the person everywhere and is changed only by them:
- Email, nickname, and password
- Billing details
- Global fields, the shared profile data every workspace can read
A change made once propagates to every workspace that person belongs to.
What belongs to the workspace
This data is yours and nobody outside your workspace sees it:
- Custom fields you defined in your user structure
- Country, language, category, and tags you assigned
- Commission group and the admin who manages the account
- Offer access and permissions
- Results, transactions, and balances
See Local, Global and Custom fields.
What this makes easy
- One registration. From there a partner can browse the catalogue of offers to promote, and an advertiser can find partners to promote theirs.
- Joining you is close to one click. Everything global is already filled in. The partner only completes the custom fields you ask for, which is a good reason to ask for few.
- Data stays current. A partner who changes their company address changes it once, not once per program.
What it costs you
- You cannot change a partner’s basic data. Nickname, email, and password belong to the account, and no workspace permission overrides that.
- The same goes for billing information. Only the account owner can change it, which matters when an invoice comes back with the wrong details. The fix is with them, not with you.
This applies to your own team as well. Admins have PalDock accounts too, so their name and email are theirs, not yours to edit. See Admins.
Moving between workspaces
- Pick the workspace you are working in from the top left corner. Everything on screen, data, reports, offers, and partners, switches with it.
- Partners manage which workspaces they belong to under the user icon in the top right.
Whether new registrations are active straight away and whether your program is listed publicly in the catalogue are workspace settings. See Settings.
