The Set Event element lets you trigger and record custom events during the flow. This can be used to track specific outcomes or behaviors returned by an integration.
- Set Event – defines an event name and action.
- Common usage: when a response meets certain conditions (e.g. “Duplicate”), PalDock can log the event and, as a result, update the corresponding data in reporting
- Events are stored in the system and can be used for reporting, monitoring, or triggering other actions.
Example:
If the API returns a “Duplicate” response, you can configure a Set Event to increment a metric for Duplicate leads by +1.
