Often you have almost identical structures for different products.
- In 99% of cases the structure is the same, only one field is different.
- Copying and maintaining two entire structures (including all modifications) is inefficient and error-prone.
- You still want to use them inside the same integration without duplicating effort.
Solution
PalDock supports linking an Offer or an Integration to multiple structures.
- When listing fields in integrations, fields are deduplicated by name.
- This means:
- An Offer can contain multiple structures.
- An Integration can also work with multiple structures.
- When a lead arrives from Structure A, which is almost identical to Structure B, PalDock does not rely on the structure ID. It uses the field names instead.
- As long as field names are consistent across structures (with the system name matching, ensured by the admin), the integration processes the lead correctly.
- Since a lead always comes from exactly one structure, field mapping is needed only on the field name, not on a per-structure basis.
- As a result, leads from any linked structure are processed seamlessly as long as field names match.
We recommend using global fields whenever possible. If a required field is missing, use local or custom fields as needed.
